Thank you for choosing Camelamp.com for your unique lighting needs. We are committed to providing you with a seamless and reliable shipping experience. Please take a moment to review our shipping policy to understand how we process and deliver your orders.

Order Processing:

  • All orders are processed within 1-2 business days, excluding weekends and holidays.
  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Rates:

  • Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping destination.
  • You can view the shipping cost for your order during the checkout process before completing the purchase.

Shipping Methods:

  • We offer various shipping methods, including standard and expedited options, to accommodate your delivery needs.
  • The estimated delivery time and cost for each shipping method will be provided during the checkout process.

Domestic and International Shipping:

  • We ship both domestically within [your country] and internationally to select countries.
  • International customers are responsible for any customs duties, taxes, or fees imposed by their respective countries.

Shipping Confirmation and Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
  • You can track your order using the provided tracking number through our website or the designated courier’s website.

Delivery Timeframes:

  • Delivery times vary depending on the shipping method selected and the destination.
  • While we strive to meet estimated delivery times, external factors such as customs clearance or unforeseen circumstances may affect delivery times.

Shipping Address:

  • Please ensure that your shipping address is accurate and complete.
  • We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Stolen Packages:

  • Camelamp.com is not responsible for lost or stolen packages. Please ensure that someone is available to receive the package at the provided shipping address.

Contact Information:

  • If you have any questions or concerns regarding your order’s shipping status, please contact our customer service at [customer_service@camelamp.com].

Note: Shipping policies are subject to change, and any updates will be reflected on this page.

Thank you for choosing Camelamp.com. We appreciate your business!